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Chatwoot

An open-source customer engagement platform that unifies multiple channels, enabling businesses to provide seamless support and build lasting relationships.

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Repository details:
  • Stars

    19,773
  • Forks

    3,172
  • Last commit

    1 day ago
View Repository
Screenshot of Chatwoot website

Chatwoot revolutionizes customer communication by offering a powerful, open-source platform that brings together various messaging channels under one roof. This versatile solution empowers businesses of all sizes to deliver exceptional customer support and engagement.

Key benefits of Chatwoot include:

  • Omnichannel Support: Seamlessly manage conversations across multiple platforms, including website chat, email, WhatsApp, Facebook, Twitter, and more.
  • Team Collaboration: Foster efficient teamwork with features like shared inboxes, internal notes, and real-time updates.
  • Customization: Tailor the platform to your brand with custom widgets, chatbots, and integrations.
  • Analytics and Reporting: Gain valuable insights into your customer service performance with detailed metrics and customizable reports.
  • Open-Source Advantage: Benefit from a transparent, community-driven development process, ensuring continuous improvements and flexibility.
  • Self-Hosted Option: Maintain complete control over your data with the ability to deploy Chatwoot on your own servers.
  • AI-Powered Assistance: Leverage AI capabilities to automate responses, categorize conversations, and enhance overall efficiency.

Chatwoot's intuitive interface and robust feature set make it an ideal choice for businesses looking to streamline their customer communication processes. Whether you're a small startup or a large enterprise, Chatwoot adapts to your needs, helping you build stronger customer relationships and drive satisfaction.

Repository details:
  • Stars

    19,773
  • Forks

    3,172
  • Last commit

    1 day ago
View Repository
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