Dittofeed

Dittofeed is an open-source customer engagement platform that modernizes marketing automation. It provides a suite of tools for creating and managing customer messaging campaigns across various channels.

Key features include:

1. Journeys: A drag-and-drop GUI for automating marketing and transactional messages based on user actions. It supports multi-trigger journeys, integrated branch-based analytics, and local timezone scheduling.

2. Segments: A powerful segmentation engine with a low-code UI. Users can create segments based on performed events, identify events, subscription status, and unlimited AND/OR conditions.

3. Templates: An HTML/MJML editor for creating message templates with easy personalization using Liquid syntax. It includes features for testing messages and drafts.

4. Channels: Omni-channel support for delivering automated messages, including email, SMS, and webhooks for mobile push, Slack, WhatsApp, and more.

5. Developer-friendly: Dittofeed offers various authentication modes, REST and Admin APIs, SDKs for multiple platforms, and a robust infrastructure built on Postgres, ClickHouse, and Temporal.

6. Self-hosting option: Users can self-host Dittofeed to maintain full control of their data and avoid vendor lock-in.

7. Integrations: Supports various message channels (e.g., Amazon SES, Resend, Postmark, Twilio SMS), data sources (REST API, Twilio Segment, Polytomic), and data destinations (Hubspot, CSV).

Dittofeed positions itself as an alternative to established platforms like MailChimp and Iterable, offering innovation and improvement without excessive pricing. It's suitable for organizations of various sizes that need to automate user messaging, with a UI simple enough for non-technical team members to use.

The platform is available as a cloud service with a 14-day free trial, starting at $75/month, or as a free self-hosted option. Dittofeed also offers responsive support through Slack Connect, Discord community, and email.