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Tiledesk

AI-enhanced live chat platform for seamless customer engagement, featuring chatbots, multichannel support, and advanced analytics.

Open Source Alternative to FreshDesk, Zendesk and Intercom

Open Source Alternative to:FreshDeskFavicon of FreshDesk websiteZendeskFavicon of Zendesk websiteIntercomFavicon of Intercom websiteHelpScoutFavicon of HelpScout website

Tiledesk revolutionizes customer support by combining the power of AI with human expertise. This innovative platform offers a comprehensive suite of tools designed to enhance customer engagement and streamline support operations.

Key benefits of Tiledesk include:

  • AI-powered chatbots: Automate routine inquiries and provide instant responses 24/7, freeing up human agents for more complex issues.
  • Multichannel support: Engage with customers seamlessly across various platforms, including websites, mobile apps, and popular messaging services.
  • Live chat integration: Enable real-time human interactions when needed, ensuring personalized support for complex queries.
  • Advanced analytics: Gain valuable insights into customer behavior and support performance to continuously improve your service.
  • Customizable widgets: Easily integrate Tiledesk's chat functionality into your website or app with fully customizable designs.
  • Team collaboration tools: Enhance internal communication and knowledge sharing among support agents for faster issue resolution.
  • Omnichannel inbox: Manage all customer interactions from a single, unified interface for improved efficiency.
  • Multilingual support: Break language barriers with automatic translation features, allowing you to serve a global customer base.

Tiledesk empowers businesses of all sizes to deliver exceptional customer experiences, increase satisfaction rates, and boost overall efficiency in their support operations.

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