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Parlant

Conversational AI engine that keeps agents business-aligned and compliant as you scale. Build adaptive agents through feedback-driven development.

Open Source Alternative to:

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Build customer-facing AI agents that stay compliant and business-aligned as you scale across multiple instructions, topics, and tools. This conversational AI engine takes a feedback-driven approach to agent development, moving beyond rigid flows and state machines.

Key capabilities include:

  • Adaptive agent behavior - Teach agents principles to work with instead of constraining them to predefined flows
  • Iterative development - Build and refine your agent through conversation and response optimization
  • Explainable decisions - Troubleshoot quickly with extensive feedback on agent decisions and interpretations
  • Easy integration - Python SDK and React chat widget for rapid deployment

Perfect for regulated industries including financial services, legal assistance, healthcare communications, government services, and brand-sensitive customer support where compliance and reliability are critical.

The platform provides the control and transparency needed to deploy conversational AI agents confidently in customer-facing scenarios while maintaining business alignment at scale.

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