Open Source Helpdesk Software using NodeJS
A curated collection of the best open source software for managing customer support tickets and inquiries. using NodeJS.
Omnichannel customer support with a built-in AI assistant
Stars
Stars growing over the last 30 days38,693Last commit
2 days agoLicense
MIT
Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.
Open Source Alternative to:
Powerful helpdesk solution for streamlined customer service
Stars
6,061Last commit
1 day agoLicense
AGPL-3.0
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.
Open Source Alternative to:
Open-source helpdesk for seamless customer support
Stars
4,627Last commit
12 hours agoLicense
AGPL-3.0
Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.
Open Source Alternative to:
Open-source ticketing system for streamlined support
Stars
3,465Last commit
22 hours agoLicense
AGPL-3.0
Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.
Open Source Alternative to:
Open-source customer communication platform
Stars
3,579Last commit
4 months agoLicense
Unknown
Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.
Open Source Alternative to:
AI-native support infrastructure for modern SaaS
Stars
738Last commit
1 month agoLicense
AGPL-3.0
Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.
Open Source Alternative to:
InfluxDB – The purpose-built time series platform for high-velocity ingestion and real-time queries at scale.
InfluxDB