Open Source Helpdesk Software
A curated collection of the best open source software for managing customer support tickets and inquiries..
Omnichannel customer support with a built-in AI assistant
Stars
38,142Last commit
11 hours agoLicense
MIT
Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.
Open Source Alternative to:
Powerful helpdesk solution for streamlined customer service
Stars
6,027Last commit
13 hours agoLicense
AGPL-3.0
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.
Open Source Alternative to:
Open-source helpdesk for seamless customer support
Stars
4,610Last commit
20 hours agoLicense
AGPL-3.0
Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.
Open Source Alternative to:
Open-source ticketing system for streamlined support
Stars
3,442Last commit
14 hours agoLicense
AGPL-3.0
Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.
Open Source Alternative to:
Open-source customer communication platform
Stars
3,576Last commit
4 months agoLicense
Unknown
Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.
Open Source Alternative to:
AI-native support infrastructure for modern SaaS
Stars
737Last commit
1 month agoLicense
AGPL-3.0
Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.
Open Source Alternative to:
Sent – Messaging Infrastructure for Developers. One API for SMS, WhatsApp, and RCS across 190+ countries.
Sent