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Open Source Customer Communication Platforms using Lucide Icons

A curated collection of the best open source platforms for managing communication with customers across multiple channels. using Lucide Icons.

Multi-channel notification infrastructure for apps
  • Stars

    40,190
  • Last commit

    10 hours ago
  • License

    Unknown
Open-source platform for building in-app, email, push, SMS, and chat notifications with a unified API, workflow engine, and embeddable inbox component.

Open Source Alternative to:

Omnichannel customer support with a built-in AI assistant
  • Stars

    38,142
  • Last commit

    12 hours ago
  • License

    MIT
Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.

Open Source Alternative to:

The open-source, affordable email platform
  • Stars

    5,540
  • Last commit

    2 days ago
  • License

    AGPL-3.0
Plunk unifies marketing, transactional, and broadcast emails into a single, complete solution for businesses of all sizes.

Open Source Alternative to:

Open-source growth platform for customer-centric teams
  • Stars

    4,093
  • Last commit

    9 hours ago
  • License

    AGPL-3.0
All-in-one solution for marketing, sales, and customer service. Boost engagement, streamline workflows, and drive growth.

Open Source Alternative to:

Open-source ticketing system for streamlined support
  • Stars

    3,442
  • Last commit

    15 hours ago
  • License

    AGPL-3.0
Frappe Helpdesk consolidates customer issues, automates workflows, and empowers self-service to boost agent productivity and customer satisfaction.

Open Source Alternative to:

Open-source customer engagement platform for automation
  • Stars

    3,022
  • Last commit

    11 days ago
  • License

    MIT
Dittofeed offers low-code tools for message automation across multiple channels, including powerful segmentation and personalization features.

Open Source Alternative to:

AI-native support infrastructure for modern SaaS
  • Stars

    737
  • Last commit

    1 month ago
  • License

    AGPL-3.0
Open-source support platform combining AI and human agents. React components with shadcn/ui design philosophy, styled with Tailwind CSS for NextJS apps.

Open Source Alternative to:

Code-first email platform that deploys to your AWS
  • Stars

    64
  • Last commit

    14 hours ago
  • License

    AGPL-3.0
Build email templates as React components and automations in TypeScript. Deploy to your AWS account with SES integration. Marketing teams edit content without code.

Open Source Alternative to: