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Open Source Helpdesk Software using Ruby

A curated collection of the best open source software for managing customer support tickets and inquiries. using Ruby.

Chatwoot

Omnichannel customer support with a built-in AI assistant

Stars
34,421
Forks
8,176
Last commit
57 minutes ago

Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.

Open Source Alternative to:

Manychat

Zammad

Powerful helpdesk solution for streamlined customer service

Stars
5,755
Forks
1,016
Last commit
56 minutes ago

Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

Open Source Alternative to:

FreshDesk

Chaskiq

Open-source customer communication platform

Stars
3,541
Forks
506
Last commit
15 days ago

Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.

Open Source Alternative to:

Manychat

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