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Open Source Helpdesk Software using Ruby

A curated collection of the best open source software for managing customer support tickets and inquiries. using Ruby.

Chatwoot

Omnichannel customer support with a built-in AI assistant

  • Stars

    38,180

  • Last commit

    18 hours ago

  • License

    MIT
Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.

Open Source Alternative to:

Open

Zammad

Powerful helpdesk solution for streamlined customer service

  • Stars

    6,028

  • Last commit

    1 day ago

  • License

    AGPL-3.0
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

Open Source Alternative to:

Open

Chaskiq

Open-source customer communication platform

  • Stars

    3,577

  • Last commit

    4 months ago

  • License

    Unknown
Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.

Open Source Alternative to:

Open
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