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Open Source Customer Communication Platforms using SCSS

A curated collection of the best open source platforms for managing communication with customers across multiple channels. using SCSS.

Omnichannel customer support with a built-in AI assistant
  • Stars


    36,721
  • Last commit


    1 day ago
  • License


    MIT
Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.

Open Source Alternative to:

Powerful helpdesk solution for streamlined customer service
  • Stars


    5,905
  • Last commit


    16 hours ago
  • License


    AGPL-3.0
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

Open Source Alternative to:

Open-source growth platform for customer-centric teams
  • Stars


    4,079
  • Last commit


    1 day ago
  • License


    AGPL-3.0
All-in-one solution for marketing, sales, and customer service. Boost engagement, streamline workflows, and drive growth.

Open Source Alternative to:

Open-source helpdesk for seamless customer support
  • Stars


    4,532
  • Last commit


    7 hours ago
  • License


    AGPL-3.0
Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.

Open Source Alternative to:

Open-source customer communication platform
  • Stars


    3,568
  • Last commit


    2 months ago
  • License


    Unknown
Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.

Open Source Alternative to:

Simplify AWS SES email management with ease
  • Stars


    2,307
  • Last commit


    3 months ago
  • License


    MIT
A comprehensive platform for managing transactional and marketing emails through AWS SES, featuring customer data management, SMS capabilities, and workflow automation.

Open Source Alternative to:

No-code platform to build AI agents and automate support
  • Stars


    14
  • Last commit


    2 days ago
  • License


    MIT
Build AI chatbots, automate customer support workflows, and connect live agents across web, WhatsApp, email, and voice with a no-code visual designer.

Open Source Alternative to:

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