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Open Source Customer Communication Platforms using pnpm

A curated collection of the best open source platforms for managing communication with customers across multiple channels. using pnpm.

Novu

Multi-channel notification infrastructure for apps

  • Stars

    40,197

  • Last commit

    15 hours ago

  • License

    Unknown
Open-source platform for building in-app, email, push, SMS, and chat notifications with a unified API, workflow engine, and embeddable inbox component.

Open Source Alternative to:

Customer.io

Chatwoot

Omnichannel customer support with a built-in AI assistant

  • Stars

    38,180

  • Last commit

    11 hours ago

  • License

    MIT
Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.

Open Source Alternative to:

Open

Zammad

Powerful helpdesk solution for streamlined customer service

  • Stars

    6,028

  • Last commit

    1 day ago

  • License

    AGPL-3.0
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.

Open Source Alternative to:

Open

Wraps

Code-first email platform that deploys to your AWS

  • Stars

    64

  • Last commit

    15 hours ago

  • License

    AGPL-3.0
Build email templates as React components and automations in TypeScript. Deploy to your AWS account with SES integration. Marketing teams edit content without code.

Open Source Alternative to:

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