Self-hosted Helpdesk Software
A curated collection of the best self-hosted software for managing customer support tickets and inquiries.
Omnichannel customer support with a built-in AI assistant
Stars
36,831Last commit
9 hours agoLicense
MIT
Manage customer conversations across live chat, email, WhatsApp, Instagram, and more from one inbox, with an AI assistant that suggests replies and automates common questions.
Open Source Alternative to:
Powerful helpdesk solution for streamlined customer service
Stars
5,916Last commit
15 hours agoLicense
AGPL-3.0
Zammad is an open-source helpdesk software that centralizes customer communications and helps deliver great service experiences efficiently.
Open Source Alternative to:
Open-source helpdesk for seamless customer support
Stars
4,535Last commit
15 hours agoLicense
AGPL-3.0
Self-hosted email management system with shared inboxes, automation, and powerful collaboration features for efficient customer support.
Open Source Alternative to:
Open-source customer communication platform
Stars
3,569Last commit
3 months agoLicense
Unknown
Versatile messaging solution for businesses to engage customers through multiple channels, with AI-powered automation and analytics.
Open Source Alternative to:
Sent – Messaging Infrastructure for Developers. One API for SMS, WhatsApp, and RCS across 190+ countries.
Sent