Quackback

Quackback is an open-source platform for handling customer feedback. Collect, organize, and act on user requests with public boards, roadmaps, and changelogs. You can self-host it under AGPL-3.0 or use the hosted cloud service.

• Community input: Users submit ideas, vote on priorities, and discuss requests in comments.
• Transparency: Share your roadmap so users can see what's planned, in progress, and shipped.
• Feedback to feature: Capture what users want, prioritize it, and close the loop with a changelog entry when you deliver.
• Integrations and AI: Connects to Slack, Linear, Jira, GitHub, and more, with automatic duplicate detection and AI summaries.

The cloud service has a free plan for one seat. Paid cloud plans come with a 14-day free trial, no credit card required.